Grievance Redressal Mechanism & Officer

Statutory grievance redressal channel mandated under Rule 3(2) of the Information Technology (Intermediary Guidelines) Rules, 2021

Last Updated: October 2026

Statutory Compliance: In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, Fotographiya Ventures has appointed a designated Grievance Officer to resolve all user concerns, data protection inquiries, and platform dispute claims within strict legal timeframes.

Designated Grievance & Nodal Officer

Official Designated OfficerMr. Sahib Deep SinghHead of Legal Affairs & Grievance Redressal

Grievance Email: grievance@fotographiya.com

Helpline: +91 94140 00000 (Mon - Sat, 10:00 AM - 6:00 PM IST)

Physical / Postal Service Address

Fotographiya Ventures Pvt. Ltd.Legal & Compliance DepartmentPlot 42, Commercial Belt, Vigyan NagarKota, Rajasthan 324005, India

Statutory SLA: Acknowledge in 24 Hrs • Resolve in 15 Days

File an Official Grievance or Dispute

If you are a Studio, Couple, or Fotolancer with an unresolved billing discrepancy, escrow delay, privacy concern, or service complaint, submit your formal ticket below:

Operating Entity:Fotographiya Ventures Pvt. Ltd.CIN: U74999RJ2023PTC085942 (Registered Startup)

Registered Office:Plot 42, Commercial Belt, Vigyan NagarKota, Rajasthan 324005, India

Legal & Grievance Contact:legal@fotographiya.comOfficial Response SLA: Within 24-48 Hours

Compliant with Indian Information Technology Act, 2000 & DPDP Act, 2023